Booking options
$1,250
+ GST
$1,250
+ GSTDelivered Online
Two days
All levels
Ensure your organisation is prepared for the unexpected. This practical workshop provides a clear, structured understanding of Business Continuity Planning (BCP), Disaster Recovery (DR) and IT Service Continuity Management (ITSCM) and how to integrate all three into a comprehensive recovery capability aligned to IT service management best practice.
Delivered live in our virtual classroom by an expert instructor. This workshop can also be delivered onsite or in a private virtual session tailored to your organisation.
Business Continuity Planning is the cornerstone of organisational recoverability, yet it is frequently overlooked or under-resourced until a disruption occurs. When BCP, DR and IT Service Continuity Management are properly aligned and implemented together, they form an all-encompassing recovery toolkit that enables your organisation to respond effectively and recover rapidly from any major incident or disaster.
The question is not whether your organisation will face a disruption, it is whether you will be ready when it does.
This workshop provides an overarching view of how good BCP and DR planning — aligned with IT Service Continuity Management — translates into real-world recoverability. It is practice-aligned and grounded in industry best practice frameworks, covering the essential concepts, implementation guidance and critical success factors your team needs to assess, improve and sustain continuity capability.
Workshop content includes:
Understanding the distinctions and relationships between BCP, DR and ITSCM — and when each applies
Understanding the business value of BCP, DR and ITSCM for operational resilience
How to implement BCP, DR and ITSCM effectively within your organisation
Guidance on handling common recoverability risks and challenges
Identifying continuity critical success factors
By the end of this workshop, you will be able to:
Explain what BCP, DR and ITSCM are and how they relate to each other within an organisational resilience framework
Articulate the financial and operational benefits of effective BCP, DR and ITSCM to stakeholders and leadership
Develop an effective BCP framework appropriate to your organisation's context and risk profile
Evaluate your organisation's existing BCP and continuity management maturity level
Identify gaps in your Disaster Recovery planning and prioritise areas for improvement
Implement an effective process to ensure critical IT services remain available when major incidents or disasters occur
Manage your organisation's portfolio of Disaster Recovery planning and testing activities
This workshop is designed for anyone with responsibility for organisational or IT continuity, whether strategic, operational or technical. It is particularly relevant to:
Business Continuity Managers and Disaster Recovery Managers
IT Service Continuity Managers and Process Owners
Risk Managers with responsibility for IT and operational resilience
Service Design leads responsible for embedding continuity requirements into solution designs
IT team leads and staff with key continuity management responsibilities
Anyone who needs a clear, practical understanding of how BCP, DR and ITSCM combine to protect an organisation's operations
There are no prerequisites for this workshop. It is suitable for attendees at all experience levels, from those new to continuity planning through to practitioners seeking a structured framework for improving existing capabilities.
This workshop does not include a formal examination. On completing the workshop, participants receive a digital certificate and letter of attendance to recognise your participation and commitment to organisational resilience.
Virtual Classroom | instructor-led Delivered live in our virtual classroom by an expert ITSM and continuity practitioner. Join from anywhere with a stable internet connection.
Onsite or Private Group This workshop can be delivered at your organisation's premises or in a private virtual classroom, customised to your sector, risk profile and existing continuity arrangements, ideal for teams working through BCP or DR planning together.
Business Continuity Planning (BCP) focuses on maintaining critical business operations during and after a disruption, it is organisation-wide. Disaster Recovery (DR) focuses specifically on recovering IT systems and infrastructure after a failure. IT Service Continuity Management (ITSCM) is the ITSM practice that ensures IT services can be recovered within agreed timeframes to support business continuity. All three are complementary and most effective when aligned and managed together, which is the core focus of this workshop.
Yes. While the workshop is grounded in IT service management best practice, BCP and DR are inherently cross-functional disciplines. Participants from risk management, operations, facilities and senior leadership will all find the content relevant to their continuity responsibilities.
Yes, the onsite and private delivery options can incorporate your organisation's existing BCP and DR documentation, processes and specific risk scenarios to make the content immediately applicable to your context.