Business Relationship Management Professional Course & Examination by ITSM Hub on cademy.io

Description

Build the foundational knowledge, skills and mindset to perform effectively as a Business Relationship Manager with this 3-day BRMP® certification course.

Developed by BRM Institute and certified by APMG International, the BRMP® is the globally recognized entry-level credential for business relationship management professionals, designed for practitioners at every stage of their BRM career.

Delivered live in our virtual classroom by an expert instructor.

What is Business Relationship Management?

Business Relationship Management (BRM) is both a discipline and an organizational capability. At its core, BRM is about building and sustaining the trusted relationships between a provider organization, such as IT and its business partners that enable value to be co-created, business strategies to be supported, and organizational purpose to be served.

The BRM role sits at the intersection of business and provider, acting as a strategic connector, a culture shaper and a value driver. Done well, BRM transforms the IT-business relationship from transactional service provision into genuine partnership, ensuring that technology investments are directed toward real business outcomes and that the provider's capabilities are understood, valued and effectively deployed.

BRM Institute is the global non-profit professional body for the BRM community. Its certification programmes define the professional standard for BRM practitioners worldwide.

About this course

The BRMP® course provides a comprehensive foundation in BRM covering the BRM capability framework, the BRM role and its competencies, the key disciplines and tools of BRM practice, and how a BRM team advances an organization's BRM capability across four core activity domains: Evolve Culture, Build Partnerships, Drive Value and Satisfy Purpose.

The course is built on BRM Institute's holistic view of BRM one that goes beyond IT-business liaison to encompass a broader theory of Relationshipism and the Triple Bottom Line, recognizing that organizations that truly embrace BRM move beyond profit and products to encompass people, purpose and planet.

Practical tools are built into every module, including the BRM Capability workbook, the Relationship Maturity Model (RMM), the Relationship Strategy on a Page (RSOAP), the Idea Document, Value Plan and more.

What will I learn?

By the end of this course, you will be able to:

Explain what BRM is, why it matters and the value it provides to an organization, including how effective BRM positively impacts business results

Describe the BRM Capability Framework and its five core capability areas: Organizational Purpose and Strategy, Evolve Culture, Build Partnerships, Drive Value and Satisfy Purpose

Apply the BRM tools, approaches and templates associated with each capability area to achieve practical results

Explain the BRM role - its purpose, scope, single point of focus, mindset and contribution to organizational strategy

Apply the BRM Role Competency Model to assess and develop BRM capability within an organization

Explain the concepts of Relationship Maturity, Relationship Quality and how these are assessed and improved over time

Describe how a BRM Team is defined, organized, led and assessed, including team purpose, mission, vision and transition management

Apply the principles of value discovery, value realization and value results across the Drive Value capability domain

Explain how BRM connects to and advances the broader concepts of Triple Bottom Line and social value

Who is this course for?

The BRMP® course is designed for professionals at every experience level who want to build BRM knowledge, skills and credentials. It is particularly relevant to:

Business Relationship Managers and those in similar liaison or relationship-focused roles

IT Managers and Service Owners who work closely with business stakeholders

Project Managers and Business Analysts involved in IT-business collaboration

Enterprise and Service Architects responsible for aligning technology with business needs

Representatives of shared services organizations and external service providers

Anyone interested in maximizing business value through better IT-business relationships

Are there any prerequisites?

There are no prerequisites for the BRMP® course. It is the entry point to the BRM Institute certification scheme and is suitable for professionals at all career stages.

Note: BRMP® certification is a mandatory prerequisite for the CBRM® course.

Certification & Exam

Successful candidates earn the BRMP® (Business Relationship Management Professional) certification, awarded by APMG International in partnership with BRM Institute. Your exam voucher is issued on the first morning of the course.

Format	Online, closed book, proctored
Duration	50 minutes
Questions	50 multiple-choice questions
Pass mark	60% - 30 out of 50 correct
Scheduling	Available 24/7 via APMG International, sit when you're ready
Requirements	Webcam and stable internet connection required
Digital badge	Awarded by APMG International upon passing

How is this course delivered?

Virtual Classroom | 3 days Delivered live in our virtual classroom over 3 days by an expert BRM instructor. Practical tools, workbooks and discussion-based exercises bring the BRM Capability Framework to life in real organizational contexts. Join from anywhere with a stable internet connection.

Onsite or Private Group | Flexible duration Bring ITSM Hub to your organization. Our facilitators can deliver training at your premises or in a private virtual classroom, ideal for organizations looking to embed BRM as a shared capability across their IT and business teams.

What's included?

Every BRMP® course includes:

Downloadable course e-materials including the BRM Capability workbook, BRM Capability Impact Report workbook, Strategic Relationship Plan and all module tools and templates

BRMP® online exam voucher from APMG International, issued on the first morning of the course

Digital badge upon passing, shareable with your professional network

3-month complimentary BRM Institute Professional Membership - exclusive access to the BRM Institute Online Campus, including publications, the BRM Interactive Body of Knowledge and a global community of BRM professionals

BRM Institute Qualification Pathway

Level	Certification	Prerequisite
Foundation	BRMP® Business Relationship Management Professional	None
Practitioner	CBRM® Certified Business Relationship Manager	BRMP® certification

If you plan to pursue both levels, consider the BRM Certification Bundle for a discounted combined price.

ITSM Hub

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Business Relationship Management Professional Course & Examination

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