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$2,350
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Certified Software Asset Manager Course & Examination
Highlights
Delivered Online
- Multiple Durations (see dates)
All levels
Description
Develop the specialised knowledge and practical skills to manage software assets effectively from licensing compliance and regulatory obligations to strategic programme development and cost control.
This IAITAM Certified Software Asset Manager (CSAM) course is the foundational certification for software asset management professionals and the starting point for any comprehensive ITAM programme.
Delivered live in our virtual classroom by an expert instructor. The certification is awarded by APMG International.
What is IAITAM and the CSAM certification?
IAITAM (International Association of IT Asset Managers) is the global professional body for IT asset management practitioners. Its certification programmes define the knowledge standards for ITAM professionals and are recognised by organisations worldwide as the benchmark for competence in managing IT assets.
The Certified Software Asset Manager (CSAM) is IAITAM's foundational certification for software asset management covering the business practices, regulatory landscape, compliance obligations and strategic approaches that enable organisations to manage their software assets effectively and derive maximum value from their software investments.
About this course
Software Asset Management (SAM) is increasingly recognised as a necessary business function, not just a technical discipline. Organisations that manage software assets well reduce compliance risk, uncover hidden savings, increase accountability and gain meaningful control over a significant and often poorly understood area of IT expenditure.
This course equips students with the knowledge to manage software assets across the full organisational context understanding not only what SAM is, but how to do it effectively. It addresses the ever-changing variables across the ITAM industry: from software piracy and compliance issues to legislation and organisational challenges, covering both internal and external influences on how organisations manage their software assets.
A successful Software Asset Manager must look at overall organisational goals and determine where SAM will be a strategic influence in achieving them. This course teaches the "when" and "why" of sound decision-making, how to identify clear goals and how to quantify success with meaningful metrics.
Core focus areas include: reducing risk, increasing accountability, uncovering cost savings and gaining control of the IT environment. The course also covers communication and education, policy and procedures, project management, software assets and compliance management.
What will I learn?
By the end of this course, you will be able to:
Explain existing software regulations, understand the importance of adhering to them, and assess how they affect current and future business activities
Apply a proactive stance to software compliance, including the steps needed to achieve and maintain compliance rather than react to it
Design and implement a well-planned Software Asset Management programme, including policy, procedures and governance structures
Apply communication and education strategies that build SAM awareness and engagement across the organisation
Manage software assets through the full lifecycle, from acquisition and deployment through to disposal
Use metrics to quantify the success and value of the SAM programme to stakeholders and senior management
Understand the strategic role of the Software Asset Manager as a key contributor to organisational success
Who is this course for?
This course is designed for IT professionals involved in or responsible for software asset management, licensing, compliance and related areas. It is particularly relevant to:
IT Asset Managers and Software Asset Managers
Procurement and contract management professionals with responsibility for software licensing
IT Finance and resource budgeting professionals
Compliance managers and IT governance professionals
IT Operations professionals who manage software deployment and usage
Anyone building or improving a software asset management programme within their organisation
Are there any prerequisites?
There are no prerequisites for the CSAM course. It is the recommended entry point to the IAITAM certification scheme and is suitable for professionals at all stages of their ITAM career.
Certification & Exam
Successful candidates earn the IAITAM Certified Software Asset Manager (CSAM) certification, awarded via APMG International. The examination is conducted through the IAITAM Education Centre.
Important: The CSAM exam has an 85% pass mark, considerably higher than most industry certifications. We recommend sitting the exam as soon as possible after the course while the content is fresh.
Exam portal | IAITAM Education Centre (accessed via APMG International) |
Questions | 100 multiple-choice questions |
Pass mark | 85% - 85 out of 100 correct |
Exam window opens | 8:00 AM the morning after the last day of class |
Exam window duration | 14 calendar days |
Time allowed per attempt | Up to 3 hours (must be completed in a single session) |
Results | Available immediately on completion |
Free retake | One complimentary retake available after a 24-hour window, within the 14-day period |
Window extension | One 7-day extension purchasable for USD $50 (must be arranged before the initial 14-day window expires) |
If not achieved within window | Exam may be repurchased within 1 year; after 1 year the course must be retaken |
How is this course delivered?
Virtual Classroom | instructor-led Delivered live in our virtual classroom by an expert ITAM instructor. Join from anywhere with a stable internet connection.
Onsite or Private Group | Flexible duration Our facilitators can deliver training at your premises or in a private virtual classroom on dates that suit your team.
What's included?
Every CSAM course includes:
Access to IAITAM official e-materials through the IAITAM Education Centre (made available prior to the course)
CSAM online examination, conducted via the IAITAM Education Centre
One complimentary exam re-sit, if you do not pass your first attempt (see exam section for conditions)
Complimentary ITAM Foundation (CAMP) course, 90-day on-demand access to the ITAM Foundation course, including the examination if you wish to sit for that certification. This is not a prerequisite for CSAM but provides excellent context and additional certification value.
Digital badge upon passing, shareable with your professional network
16 PDUs - applicable towards PMI credential maintenance
Note: Course materials are protected via Digital Rights Management (DRM) software as required by the certification provider.
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Frequently Asked Questions
What is the ITAM Foundation (CAMP) course that's included?
The CAMP (Certified Asset Management Professional) course is IAITAM's introductory ITAM programme. It is included as a complimentary 90-day on-demand course with your CSAM enrolment, not as a prerequisite, but as an additional resource and qualification opportunity. Many participants use it to complement their CSAM study or as a broader ITAM foundation.
Can I take the exam at any time during the 14-day window?
Yes, the exam is available online through the IAITAM Education Centre at any time during the 14-day window (which opens at 8:00 AM the morning after your last day of class). However, we strongly recommend sitting as soon as possible after the course.
Dates
- Delivered Online• to$2,350+ GSTVirtual classroom | New Zealand Standard Time
- Delivered Online• to$2,350+ GSTVirtual classroom | New Zealand Standard Time
- Delivered Online• to$2,350+ GSTVirtual classroom | New Zealand Standard Time
- Delivered Online• to$2,350+ GSTVirtual classroom | New Zealand Daylight Time
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