ITSM Hub

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PeopleCert Plus Membership

Make your certification work harder for you with 12 months of unlimited access to PeopleCert's full library of resources, exam support tools, masterclasses and professional development content.

ITSM Hub offers PeopleCert Plus Membership at a discounted rate, exclusively available to our students and customers.

What is PeopleCert Plus?

PeopleCert Plus is the premium membership tier from PeopleCert, the global certification body behind ITIL®, PRINCE2®, DevOps Institute and more. Where your certification validates your knowledge, Plus membership helps you apply it, maintain it and build on it continuously.

PeopleCert Plus members get unlimited access to over 150 official eBooks, 34 ITIL 4 Practice Guides, 90+ project management templates, expert-led masterclasses, mock exams, Take2 exam retakes, CPD tools and more, all in one platform.

Membership is valid for 12 months or 3-years. Renewal fees apply at the end of each membership period.

What's included in PeopleCert Plus?

Benefit	Detail
PeopleCert Library	150+ official eBooks including ITIL, PRINCE2, DevOps, Lean and more
ITIL 4 Practice Guides	All 34 Practice Guides plus the Masterclass series
PRINCE2 Templates	90+ ready-to-apply project management templates
ITIL Templates	40+ ITSM templates, checklists and case studies
Masterclasses	19+ hours of ITIL content; 12+ hours of PRINCE2 content — live and on-demand
Mini eLearning Courses	Short, focused courses on AI, delivery, value creation, project and portfolio management
AI Unlocked Course	Exclusive eLearning course on AI — no exam required
Mock Exams	Official sample papers with timed exam conditions for all PeopleCert certifications
Take2	A free exam re-sit if you don't pass on your first attempt
CPD Programme	Log 20 CPD points per year for 3 years to keep certifications current
Exclusive Digital Badges	Verifiable badges for member activities — shareable on LinkedIn and CVs
DevOps Institute Resources	SKILup Moments, SKILup Days and additional DevOps learning content
Webinars, Articles & Blogs	Industry insights, expert interviews, market trends and professional development topics

Who is PeopleCert Plus for?

PeopleCert Plus is most valuable for:

Professionals who have recently completed an ITIL®, PRINCE2® or DevOps certification and want to apply their knowledge in practice

Individuals preparing for an upcoming PeopleCert examination who want mock exam access and Take2 peace of mind

Certified professionals who need to keep their certifications current through CPD

IT service managers, project managers and programme managers who want on-demand access to official practice guides, templates and case studies

Professionals looking to expand into AI, Agile or DevOps alongside their existing certifications

Organisations building shared capability and wanting consistent reference resources across a team

ITIL & PeopleCert Plus

Your ITIL certification is the foundation, PeopleCert Plus is where you put it into practice.

Optimise service delivery | Access High Velocity IT, Drive Stakeholder Value, and Create, Deliver and Support eBooks for guidance on improving efficiency, customer experience and operational outcomes.

Expand your ITIL expertise | Deepen your knowledge with ITIL 4 Extension Module eBooks covering Sustainability in Digital and IT, Cloud Services, Business Relationship Management and IT Asset Management.

Boost your workflow with Practice Guides | Implement best-in-class ITSM strategies with all 34 ITIL 4 Practice Guides, covering service value streams, high-velocity IT and digital transformation.

Elevate your ITSM skills with Masterclasses | Gain 19+ hours of expert insights through exclusive masterclasses and webinars on topics including AI in ITSM and ITIL 4 best practices.

Leverage templates and case studies | Use 40+ ready-to-apply ITIL templates and real-world case studies to optimise processes and drive innovation in your organisation.

Elevate your leadership skills | Advance your career with Digital and IT Strategy and Direct, Plan and Improve eBooks, designed to support strategic decision-making and IT leadership.

PRINCE2 & PeopleCert Plus

PeopleCert Plus gives your PRINCE2 certification a practical toolkit for real-world delivery.

Embrace Agile in your projects | Integrate Agile principles alongside PRINCE2 using takeaways from the Executive Guide to PRINCE2 Agile.

Leverage AI for project efficiency | Stay ahead in AI-driven project management with findings from the PRINCE2 7 AI Practice Guide.

Manage risks and maximise value | Gain practical risk management guidance from the M_o_R 4: Management of Risk eBook.

Join expert-led Masterclasses | Gain 12+ hours of insights through masterclass series including PPM Goes Agile, Mastering Project Priorities and Mastering Project Delivery.

Access templates and case studies | Use 90+ ready-to-apply project management templates for planning, risk assessment and reporting, plus real-world case studies.

Unlock your leadership insights | Access Managing Successful Programmes (MSP) and Portfolio Management (MoP) eBooks to lead strategic initiatives and drive change.

Keep your certifications current with CPD

PeopleCert Plus includes access to the CPD (Continuous Professional Development) programme, which allows you to maintain your active certifications by logging 20 CPD points per year over three consecutive years. This replaces the need to re-sit examinations to keep your credentials current.

CPD activities include webinars, masterclasses, eLearning courses, reading and other professional development activities, all tracked through the PeopleCert platform.