Booking options
$1,995
+ Tax
$1,995
+ TaxDelivered Online
3 days
All levels
Advance your IT leadership career and build the strategic, governance and executive capabilities needed to lead at the highest levels with this 3-day ITMLE® certification workshop.
Designed for seasoned IT Managers and IT Directors, this program equips mid-level IT executives to operate with greater strategic impact, lead at a CIO-adjacent level, and earn a seat at the business decision-making table.
Recognized by CIO.com and Indeed.com as a Top IT Leadership Development Program.
Delivered live in our virtual classroom over 3 days by an expert facilitator, this high-energy, high-interaction workshop prepares you for the ITMLE® certification examination, awarded by the ITML Institute.
The ITMLE® was developed to address the leadership gap that exists between mid-level IT management and the executive table. It is not a technical certification, it is a strategic leadership program. Built by an experienced CIO and vetted by a board of senior IT industry executives, it equips IT leaders to think, plan and operate at the level the business needs from its most senior technology professionals.
The program is particularly suited to IT managers who lead other managers, IT directors who need to operate at a CIO level in smaller organizations, and experienced IT leaders who want to accelerate their upward trajectory with a validated, externally recognized credential.
The program is structured across three intensive days, each focused on a distinct executive leadership domain.
Day 1 | Knowledge, Roles, Methodology and Change
Thinking Like a CIO Develop the perspective shift that separates good managers from effective executives, knowledge gathered, insights gained, changes in perspective and actionable leadership items.
IT's Four Roles in the Organization Understand how IT and IT leaders show up differently across four roles, observer, requestor, implementor and leader, and how to move deliberately between them.
Living in a Waterfall, Agile, Wagile World Navigate the political and leadership realities of mixed methodology environments, addressing methodological differences, communication flash points, project coordination challenges, job and skill implications, and leading edge technology effects.
IT as an Agent of Change Lead organizational change confidently, understanding IT drivers of change, traditional change methodologies, and the ERICA IT Change Framework.
Day 2 | Process, Productivity and Governance
IT Strategic Planning and Thinking Develop genuine strategic thinking capability, covering strategic thinking within IT, organizational thinking, the strategic thinking process and strategic planning process.
IT and Organizational Productivity Build a productivity culture, understanding key productivity concepts, productivity enablers, the Productivity Pyramid and amplifiers for maximum organizational performance.
IT Governance Govern IT effectively, covering IT governance, IT demand governance, IT risk management and IT compliance.
Data Governance Lead data quality and governance, addressing data governance challenges, data quality dimensions, causes of data issues and the structure of data governance groups.
Day 3 | Innovation, AI, Staff Growth and Negotiation
Fostering IT Innovation Build and sustain an innovation culture, covering enablers and drivers of IT innovation, design thinking, divergent and convergent problem-solving, repurposing intellectual property and the IT Innovation and Implementation Lifecycle.
IT Leadership's Role in AI Lead your organization's AI agenda, understanding AI techniques, types and functionality, IT-specific internal AI uses and benefits, and the key leadership questions every IT executive must be asking about AI.
Coaching, Mentoring and Team Development Develop the people around you, applying managerial and technical skill enhancement, the 5D Coaching Process, mentoring techniques, and virtual motivation, engagement and wellbeing practices.
IT Project and Vendor Negotiating Negotiate with confidence, understanding negotiation styles, preparation, strategies and techniques for handling difficult tactics in project and vendor contexts.
Apply strategic thinking and planning capabilities to elevate IT's contribution to the organization
Define and operate across IT's four organizational roles, shifting from implementor to leader
Lead effectively in mixed methodology environments and navigate political and communication challenges
Govern IT risk, demand, compliance and data quality with confidence and clarity
Build a culture of productivity, innovation and continuous improvement within your IT organization
Lead your organization's AI strategy, asking the right questions and positioning IT for the AI era
Coach, mentor and develop your management team using structured frameworks
Negotiate more effectively in complex project and vendor relationships
The ITMLE® is designed for experienced IT managers and IT directors who are ready to operate at or near executive level. It is particularly suited to:
Seasoned IT Managers who lead other managers and want to accelerate into more senior roles
IT Directors preparing for or newly appointed to CIO-adjacent responsibilities
Experienced IT Leaders at large IT organizations preparing for higher levels of management responsibility
CIOs of smaller IT functions looking to enhance IT's strategic value to the organization
Mid-level IT executives who want a credible, externally validated executive leadership credential
There are no prerequisites for this workshop. Senior management and IT-related work experience is strongly recommended, the course content assumes participants are operating in or near a management of managers role and will resonate most deeply with those bringing that experience to the room.
Successful candidates earn the ITMLE® (IT Management & Leadership Executive) certification, awarded by the ITML Institute. The exam is conducted in the ITML Institute learning management system and can be completed after the course at your own pace.
Format | Open book, open notes — completed in the ITML Institute LMS |
Questions | 75 questions: 50 multiple-choice + 25 short-answer |
Pass mark | 70% |
Duration | 3–4 hours (no time limit — not timed) |
Sessions | Can be completed in one or multiple sessions |
PDUs | 21 Professional Development Units (PDUs) awarded on completion |
Virtual Classroom | 3 days Delivered live in our virtual classroom over 3 days. The workshop is high-energy, high-interaction and designed to generate genuine perspective shifts, not just knowledge transfer. Join from anywhere with a stable internet connection.
Onsite or Private Group | Flexible duration Bring ITSM Hub to your organization. Our facilitators can deliver training at your premises or run a private virtual classroom on dates and times that suit your senior leadership team, an excellent option for organizations developing an executive IT leadership cohort.
Every ITMLE® course includes:
Access to ITML Institute official training e-materials through the ITSM Hub learning portal, including:
Learner Workbook (downloadable, excellent post-course executive reference)
Unique exercises designed to apply concepts at an executive level
Sample documents, templates, tools and techniques
Access to additional value-added resources and communities
ITMLE® certification examination, included in the course fee
One year's access to the ITML Institute IT Leadership Growth Library, included at no additional cost
21 PDUs - applicable towards PMI credential maintenance
Certification | Level | Audience |
ITMLP® | Professional | First-line IT managers |
ITMLE® | Executive | Seasoned IT managers and IT directors |
If you are a first-line IT manager or preparing to step into management, the ITMLP® (IT Management & Leadership Professional) course is the right starting point.
ITMLP® is designed for first-line IT managers and covers technical leadership, methodology awareness, budgeting and vendor management. ITMLE® is designed for more senior IT leaders, managers of managers and IT directors, and focuses on strategic thinking, governance, organisational productivity, AI leadership and executive-level coaching and negotiation. Both share the same exam format and PDU value, but serve very different career stages.
The ITMLE® exam is open book, open notes and untimed, you can complete it across multiple sessions and it typically takes 3–4 hours. It includes 25 short-answer questions alongside 50 multiple-choice, which means it tests genuine understanding and applied thinking rather than rote recall. A 70% pass mark is required.
The IT Leadership Growth Library is an ITML Institute resource included with your ITMLE® certification at no additional cost. It provides one year of access to supplementary leadership development content to continue building on the programme's foundations after the course.
Yes, the course is designed for both mid-level executives at large IT organisations preparing for higher leadership responsibility and CIOs of smaller IT functions who want to enhance the strategic value of IT to their organisation. The strategic and governance content is scalable to different organisational contexts.
Yes, both programmes can be attended independently. If you are a seasoned IT manager or director with substantial management experience, ITMLE® is the appropriate starting point regardless of whether you have completed ITMLP®.