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Change Management Foundation Course & Examination

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$1,950

+ GST

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Highlights

Delivered Online
3 days
All levels

Dates

Aug17
From: 8/17/26, 8:30 AM GMT+10
To: 8/19/26, 4:00 PM GMT+10
Delivered Online
$1,950+ GST
Book
Oct7
From: 10/7/26, 8:30 AM GMT+11
To: 10/9/26, 4:00 PM GMT+11
Delivered Online
$1,950+ GST
Book
Nov30
From: 11/30/26, 8:30 AM GMT+11
To: 12/2/26, 4:00 PM GMT+11
Delivered Online
$1,950+ GST
Book

Description

Build a solid grounding in the principles and practices of organisational change management with this 3-day Change Management Foundation certification course.

Developed by APMG International in partnership with the Change Management Institute (CMI), this programme equips you with the knowledge, frameworks and techniques to understand how change affects individuals, teams and organisations and how to manage it effectively.

Delivered live in our virtual classroom by an expert facilitator.

What is the Change Management® certification?

The Change Management® certification scheme is developed by APMG International in partnership with the Change Management Institute, the global professional body for change practitioners and is one of the most widely recognised credentials in the field of organisational change.

The scheme is built on the understanding that change management is both a discipline and a human endeavour. Effective change management is not just about process and governance, it is about helping people navigate uncertainty, overcome resistance and genuinely embrace new ways of working. The certification covers both dimensions.

There are two levels:

Foundation - understanding the principles, models and key concepts of change management

Practitioner - applying those principles independently to real organisational change scenarios

About this course

In today's business environment, change is relentless. Poorly managed change causes stress, resistance and wasted investment. Well-managed change accelerates adoption, improves outcomes and builds organisational resilience. The gap between the two is almost always human and that is what this course addresses.

The Change Management Foundation course introduces the full landscape of organisational change: how change affects individuals at a psychological level, how teams and leaders navigate periods of transition, and what approaches, tools and communication strategies can help organisations manage change and realise its intended benefits. It covers a broad range of professional frameworks and models, equipping participants to make informed choices about which approach best fits their organisational context.

What will I learn?

By the end of this course, you will be able to:

Apply structured approaches to shape and frame a change initiative from the outset

Read and interpret the organisational context for change, understanding culture, readiness and the factors that influence how change lands

Explain human responses to change and apply techniques to help individuals and teams adapt

Identify sources of resistance to change and work constructively with them rather than against them

Apply techniques to sustain motivation and encourage active support for change initiatives among stakeholders

Explain how teams, line leaders, sponsors, change managers and change agents can best work together to facilitate successful organisational change

Identify key stakeholders and engage with them effectively throughout the change lifecycle

Apply essential communication principles to plan and deliver communications that support change initiatives

Assess change impacts across the organisation and understand the breadth of what needs to be managed

Select and use key metrics to evaluate whether change is landing as intended and adjust approaches accordingly

Who is this course for?

The Change Management Foundation course is relevant to anyone who works in or alongside organisational change, transition or transformation. It is particularly suited to:

Team members involved in organisational change, transition or transformation projects who need a structured grounding in change management principles

Project Managers and Programme Managers working alongside dedicated change functions

HR professionals and Learning & Development practitioners involved in supporting change

Leaders and line managers responsible for guiding their teams through change

Anyone pursuing the Change Management Practitioner certificate, for which Foundation is a mandatory prerequisite

Are there any prerequisites?

There are no prerequisites for the Change Management Foundation course. It is open to all professionals regardless of background or prior change management experience.

Note: Foundation certification is a mandatory prerequisite for the Change Management Practitioner course.

Certification & Exam

Successful candidates earn the Change Management Foundation certification, awarded by APMG International. Your exam voucher is issued on the first morning of the course and can be scheduled at any time that suits you.

Format	Online, closed book, proctored
Duration	40 minutes
Questions	50 multiple-choice questions (four sections)
Pass mark	50% - 25 out of 50 correct
Scheduling	Available 24/7 via APMG International, sit when you're ready
Requirements	Webcam and stable internet connection required
Digital badge	Awarded by APMG International upon passing

How is this course delivered?

Virtual Classroom | 3 days Delivered live in our virtual classroom over 3 days by an expert facilitator with deep experience in change management practice. The course combines conceptual frameworks with practical application, drawing on real-world change scenarios to bring the content to life. Join from anywhere with a stable internet connection.

Self-Paced Online | 12-months Get access to your own online learning portal for 12-months to work through your course, in your own time and at your own pace. The online examination is included.

Onsite or Private Group | Flexible duration Bring ITSM Hub to your organisation. Our facilitators can deliver training at your premises or in a private virtual classroom on dates and times that suit your team, an excellent option for organisations going through significant change who want their people trained together.

What's included?

Every Change Management Foundation course includes:

Downloadable course e-materials, including the ITSM Hub Change Management learning portal with course presentation, official APMG Candidate Guidance, course syllabus and sample exams

Official APMG Change Management Study Guide - provided as an eBook on the first day of the course

Change Management Foundation online exam voucher from APMG International, issued on the first morning of the course

Digital badge upon passing, shareable with your professional network

Post-course instructor support, your facilitator is available via the learning portal after the course to assist with exam preparation

Qualification Pathway

Level	Course	Prerequisite
Foundation	Change Management Foundation	None
Practitioner	Change Management Practitioner	CM Foundation

If you plan to pursue the full Practitioner qualification, consider the Change Management Foundation & Practitioner Bundle for a discounted combined price and additional inclusions.

Frequently Asked Questions

What is the Change Management Institute and why does it matter?
The Change Management Institute (CMI) is the global professional body for change practitioners. Its involvement in developing the certification scheme means the syllabus is shaped by practitioners who lead change in real organisations, not just academics. This connection to professional practice is part of what makes the certification credible and respected by employers.
Is Change Management Foundation relevant outside of large organisations?
Yes, while large-scale transformation programmes may be the most visible context, the principles apply equally to smaller change initiatives in organisations of any size. Anyone who needs to understand why people resist change and what to do about it will benefit from this course.
What is the difference between Foundation and Practitioner?
Foundation develops knowledge and understanding of change management principles, models and techniques, it is an essential grounding for anyone working in or around change. Practitioner develops the applied capability to lead and manage change initiatives independently, using the knowledge from Foundation to make informed, context-sensitive decisions on real change scenarios.